Hello! My name is Muhammad Luqman Bin Fadzil. I am a fast learner and adaptable professional with experience in IT support, enterprise applications, and GIS technologies.
I currently work as an MIS Executive, focusing on data reporting, Microsoft 365 administration, Azure AD management, SharePoint migration, and infrastructure support. In my past roles, I’ve also handled ERP systems, IT service management, and Python-based automation tasks.
My goal is to leverage my technical expertise and problem-solving skills to create efficient systems, streamline processes, and deliver actionable insights in technology-driven environments.
- Enterprise Application Support Analyst at Esri Malaysia: Troubleshooting GIS and enterprise applications.
- IT Service Desk Engineer: Provided IT support for enterprise clients, managed service tickets, and assisted in infrastructure management.
- IT Technician and Research Assistant: Hands-on experience with hardware, software, and research projects involving programming and network analysis.
Python programming, SQL & database management, ArcGIS Enterprise, Microsoft 365 administration, Azure AD, SharePoint, ERP support, ITSM (ServiceNow), network troubleshooting, and automation scripting.